Always wondered why some pizza drivers gripe about tips to other people? I understand where they are comming from cause I'm one of the pizza driver!
Tip etiquette
Reasons for tipping (if you don't already know)
I. The tip is your expression of gratitude for the driver's service.
II. Tipping empowers the customer.
III. Tips are necessary for the job.
I. The tip is your expression of gratitude for the driver's service.
The tip shows you appreciate the service.
Delivery is a CONVENIENCE. It feels so good to have it delivered for you.
You don't have to get it yourself.
And waste your time, energy, and gas.
The driver endured weather and traffic for you.
You can watch TV or do things around the house instead.
How much is that worth? because your time is valuable.
The tip shows that you value the driver's work.
It just feels good to tip.
It shows that you're a good person. It's a good thing to do.
It shows you have class.
Tipping is common courtesy. It's customary.
Not tipping is considered:
rude and unheard of
inconsiderate
ungrateful for the service
as if delivery meant nothing to you
If one does not tip, they:
take advantage of the driver
steal the services of the driver
insult and waste the driver's valuable time
This assumes the service was not awful. If something was seriously wrong, please see When not to tip or if something else seemed wrong, see the Objections page for more information.
Even in New York City, it is considered the height of rudeness not to tip your delivery person. (This was submitted and echoed by several NYC residents.)
Pizza delivery drivers are motivated by money as much as anyone. Those who repeatedly tip usually get their pizzas first.
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II. Tipping empowers the customer.
It lets you reward excellent and poor service accordingly. Otherwise, you would pay a flat rate regardless of the quality of service.
Tipping keeps drivers on their toes. It motivates the employee in a job that tests one's patience. They work unsupervised most of the time.
III. Tips are necessary for the job.
Tips mean everything to the driver. That's why they deliver. Without it, there's no point in keeping the job.
Without it, drivers receive only minimum wage. Some drivers are paid sub-minimum wage. They use their own car. They pay for their own gas and repairs.
They end up making less than minimum wage, without tips, when you include the cost of operating a car. The store does not reimburse them entirely.
It's assumed that tips will cover those expenses. Their employers assume they will receive tips.
If delivery was minimum wage, everyone would quit. There are plenty of minimum wage jobs that don't wear down your car.
Drivers do not use a company car. For more information, please see Facts about cars.
Pizza drivers:
risk their cars and lives in traffic
risk robbery, assault, and murder on the job
are targets for criminals because they carry food and money
In addition to driving, they do a lot of in-store work. For more information, please see Other duties of a delivery driver.
They search for houses, which isn't easy. It's not like finding your own house. Many addresses don't have visible numbers. For more information, please see the House numbers page.
Pizza delivery is not supposed to be a minimum wage job.
Tips are appreciated. Thank you for tipping the pizza guy.
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